![]() Adequate charges for diagnostics is what allows the business to cover the price of tools, resources, time and other costs that keep the shop running. These tools are not free for techs, the resources are not free for the shop, and time is not free for either. However, depending on the cause of the problem, it may take a lot of time, research, analysis, and troubleshooting to get down to the actual root of the issue.ĭuring this time, the technician must use a variety of tools and resources to diagnose the problem. Occasionally the process to confirm a problem is quick. This initial step often helps a technician determine where to start in diagnosing the vehicle. Scanning the vehicle for trouble codes is an important, preliminary step of the diagnostic process. On the other hand, if you replaced multiple parts but really only needed one, which one actually fixed the issue? Or possibly, the part you did replace seemed to have fixed the issue at first, but the problem returns down the road. Maybe replacing that part will fix the problem. Many people have fallen under the false assumption that they can have a free code scan done on their vehicle to figure out which part is causing their problem, and then simply have that part replaced. ![]() Time is Moneyĭiagnostics, or the process of finding a fault in your vehicle, is just that – a process. In this three-part series I will help you understand your auto repair bill in terms of diagnostics and labor rates, mechanic’s pay, and parts mark-up. Now that I am immersed in the context of car repairs on a regular basis, some of that anxiety has been replaced by knowing that a job well done is worth the cost, and you often get what you pay for. Understanding money matters related to my car was even weaker. Understanding money matters has never been my strong suit. “Do I need to hold off on grocery shopping this week?” you wonder, “Maybe I should have found a cheaper shop after I received the estimate…” You head home to look up your bank account balance and calculate how many days until your next paycheck. ![]() You leave your mechanic shop with your car running well again, but there’s a bit of anxiety embedded in the invoice you’ve thrown onto the passenger seat.
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